Support

Frequently asked questions

Do I need to sign up?

No. Nyamko works without an account: open the app, fill in your baby's profile and you are ready to go.

Where is my data stored, and how do I delete it?

Everything you enter is stored only on your phone — we do not receive it, so we cannot view or restore it. To erase everything, open Settings → "Delete all data". Device backups (iCloud or a computer) are not affected: restoring from them may bring the data back.

Does Nyamko work offline?

Yes. The menu, food guide, recipes, articles and shopping list all work without a network connection.

Can I track more than one child?

Yes: Settings → "Add a child". The family shares one menu, while food introduction rules, texture and reactions are kept for each child. Nyamko is designed for children under 6.

What should I do if my child reacts to a food?

If your child cannot breathe, cough or cry, or has swelling of the face, lips or tongue, call 103 or 112 (or your local emergency number) right away — do not wait for the app.

In the app, log the reaction in "How did it go?": new foods from that dish are paused and will not appear in the menu. Talk to a doctor about next steps.

Has the advice been reviewed by a doctor?

The guidance is based on published recommendations from WHO, ESPGHAN, ASCIA and other sources listed in the app. The content has not yet been reviewed by a pediatric dietitian or pediatrician. Nyamko does not replace a pediatrician and does not diagnose or prescribe treatment. More in the medical disclaimer.

Which languages does the app support?

Ukrainian and English. You can switch in Settings → "Мова / Language".

Contact us

Write to hello@nyamko.app and we will reply as soon as we can. Please do not include unnecessary details about your child's health.

If your child is unwell, do not wait for a reply — call your local emergency number (103 or 112 in Ukraine).